Who is YusKa?
YusKa is my handcrafted jewelry brand FFrench, created and made by me with love, Miss DE ASIS Ananda. Mes creations are all unique pieces, made by hand.
You will find below a summary of the conditions of sale. If however, the answer to your question is not on this page, do not hesitate to contact me.
On command:
According to your desires, I can make you the creation of your dreams. For that you just have to contact me by mail or by phone to see together what you want.
Payment:
Your order is validated by payment. For the latter, I accept PayPal and credit cards (for those who do not have PayPal).
Please note that payment by credit card is managed by Stripe.
This offers secure payments for your bank cards.
To do this, after validating your basket, on the payment page and choose the method you want.
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For payments in installments, paypal offers very interesting solutions in 4 installments (the total amount of your purchase will bedirectly paid and you will be paid monthly by paypal), you can also contact me and establish a payment in installments with me. The creation will be shipped at the end of the deadlines when the amount will be received in full.
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As it concernscustom orders:
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I take half the price of the creation at the time you place the order and the other half at the time of shipment when it is completely finished.
Manufacturing delays:
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Being alone in making your creations there are delays on personalized orders.
The manufacturing time will be given to you when placing the order. it is counted in working days, excluding weekends: Saturday and Sunday
In the event of an extension, an email will be sent to you to keep you informed of the progress of your order.
Shipping and Returns / Refunds and Exchanges:
Delivery time is not included in manufacturing time, all orders toFrance are sent by post. parcels are sent by colissimo or letter followed by post. Shipments by colissimo insured (deliveries within 48h) are possible, simply select the desired delivery at the time of purchase.
For international orders (all countries in the world) please contact me as additional charges may apply.
Any customs and import taxes are the buyers responsibility. I am not responsible for delays caused by customs.
I easily accept returns and exchanges.
Contact me within: 7 days after delivery
Return items within: 14 days of delivery
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I do not accept cancellations
But do not hesitate to contact me if there is a problem with your order.
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The following items cannot be returned or exchanged
Due to the nature of these items, unless they arrive damaged or defective, I cannot accept returns for:
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Custom or personalized orders, as well as any modification made to the creation for custom-made.